As a sysadmin/dev we may find ourselves many times as a detective looking for clues in how to resolve an issue. What are the best practices when troubleshooting an issue? What do I need to plan ahead before deploying an application? What kind of information is relevant in k8s cluster? In this talk, I mean to share all the do's and don't that I've learned during my 6 years of supporting customers using OpenShift, either being application issues or cluster issues.
Working almost 6 years as Support Engineers, it gets day by day more clear of the common patterns when customers are having issues in their clusters, and how they report these issues to us.
Sunday June 18, 2023 9:30am - 10:05am CEST
D105 | Talks