Devconf.cz 2023

As part of our SaaS OCM - openshift cluster management, we provision and manage openshift clusters in the customer's account.
In the early days of OCM, we encountered plenty of cluster installation failures, as the customer's account configuration didn't meet the criteria.
In this talk we will walk through how we added another layer of preflight checks to our service, validating quota and configuration in the customer's account,
and increasing our installation rates significantly.
I would review the pros and cons, the decisions we took on when to use read-only operations, and when we had to use write access in the customer's account.
The audience of the talk will be able to gain tools to ensure higher success rates when provisioning SaaS products in the customer's cloud.
This talk will concentrate on the AWS cloud.